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A five-level model for assessing business and technology capability maturity
The Guideline for Implementing the National Enterprise Architecture Methodology (DGA-1-2-5-230) defines a five-level model for capability maturity. The Business Architect applies it to business capabilities, and the Technology Architect applies the same model to technology capabilities and their sub-capabilities.
Where this page sits in NORA: Capability and Maturity Assessment (the Saudi NORA assessment tool, separate from the methodology guideline). Note: detailed NORA Maturity / Qiyas content will follow in a separate update.
| Level | Heading | Description |
|---|---|---|
| Level 1 | Not implemented, or executed sporadically | The lowest level. The capabilities under review are not implemented, or some are executed in an ad-hoc, irregular manner. |
| Level 2 | Documented and followed, without evidence of execution | Capabilities at this level are documented and followed in most cases, but there is no documentation of outputs and no evidence of execution. |
| Level 3 | Documented and followed, with evidence of execution | Capabilities at this level are documented and followed consistently, with documented evidence of execution. |
| Level 4 | Documented and followed, with indicators and targets | Capabilities at this level are documented and followed, with documented evidence of execution, and with defined indicators and targets to measure them. |
| Level 5 | Continuously measured and improved | The highest level. Capabilities are documented, followed, and supported by documented evidence of execution. Indicators and targets are defined, and the capabilities are measured and improved on an ongoing basis. |
The Business Architect applies this model to business capabilities, and the Technology Architect applies the same model to technology capabilities and their sub-capabilities. The assessment runs from Level 1 (ad-hoc execution) to Level 5 (continuous measurement and improvement) and pinpoints the maturity areas that need attention or enhancement.
